Meet Samantha, and the team behind your social media

Your page stops being the thing you keep meaning to fix. Every Tuesday you get one message. You send photos and news, ideally once or twice a week, though every couple of weeks is fine. The page moves, typically 3 to 5 posts a week plus Stories. Every 4 to 6 weeks you get a report on growth, reach and engagement, so you see where it's going.

You also get one person who knows your business. Samantha is your main contact from the first call, so you won't have to explain your business twice.

Samantha started The Social Media Hub in 2014. She was once told you could never make money on Facebook, so she went away, researched what works and what doesn't, and she's put in the long yards since.

She comes from a hairdressing background, and she still believes in personal service and talking to people. A real person posts and replies, not a bot. Her clients become her friends, and their businesses feel like hers.

People are so busy building their businesses that they forget to tell their story, and Facebook and Instagram are all about story. Some people don't like talking about themselves. Samantha doesn't mind hyping people up, because she loves to see them win. She helps them get confident in what they do.

Samantha keeps it simple, because the people she works with are busy.

On Tuesday she messages you on WhatsApp. You send photos and news. We turn them into posts, which come to you for approval before they go out unless we've agreed otherwise, and then we publish them. You can ring her Monday to Friday, 9am to 5pm (outside those hours, by appointment), and she shapes the plan around what each client wants.

We work remotely and manage your pages behind the scenes. If we miss your call, it's usually because we're on with another client. A WhatsApp message or voice note is the quickest way to reach us, and we reply as soon as we're free.

She cares about results more than activity. She does what your page needs to keep growing steadily, and she'll tell you honestly what social media will and won't do. Organic reach is a slow race. She'd rather say that on the first call than watch you leave in month two because you were promised overnight results.

Small business owners and service providers, including tradies. Venues and live music. Show societies and markets. Travel agents. Real estate agents too, through one-to-one coaching, which is coming soon. The common thread is busy people who know their page matters and haven't got time to run it. See what we offer.

Clients include Langs Building Supplies, Caboolture Showgrounds, Caboolture Country Markets and Chris Watson Cruise & Travel, a travel agency in Tamworth. Samantha looks after 45 or more business accounts across Facebook and Instagram.

She also covers events on the ground, with a photographer who shoots for social media. She's done about 5 so far and travels for them.

Your page is a virtual business card, and it only works when it's handed out every week.

She also believes in consistency over fireworks. A steady page beats a flashy burst followed by silence, and that's why she works with clients long term, and why there's no contract tying them in. Two weeks' notice is all it takes to leave.